Mailbet Privacy Policy — Your Information Is Our Responsibility
Mailbet places the highest priority on the privacy of users in Bangladesh. In this policy, we clearly explain how your information is collected, used, and protected.
Last Updated: January 2025
What Information We Collect and Why
Personal Information Collection
When you register on the mailbet platform, we collect your name, email address, mobile number, and date of birth. This information is essential for creating and managing your account. It may also be used for identity verification in accordance with applicable laws in Bangladesh. We never sell your personal information to third parties without your consent. Protecting your privacy is our primary responsibility and we remain firm in this commitment.
Financial & Transaction Information
Payment information required during deposits and withdrawals is stored securely through encryption. We never store your bank account or mobile banking PIN code. Transaction history is used solely for financial auditing and dispute resolution purposes. All financial data is processed following internationally recognized security protocols. Transaction data via bKash, Nagad, and Rocket is used only for verification and is never shared with third parties.
Usage Data & Cookies
When you use the mailbet website, we collect information about your browsing patterns, device type, and login times. This information is used to improve the platform experience and identify technical issues. We use cookies to remember your preferences and display relevant content. You can manage cookies from your browser settings, though some features may become limited as a result. We never use spyware or harmful tracking code.
Your Rights & Our Commitment
Right to View and Correct Information
Every user registered at mailbet can view and update the information stored in their profile at any time. If any information appears incorrect or incomplete, you can contact the support team to have it corrected. We believe keeping accurate information is essential for user protection. Even after an account is closed, certain information may be retained for the legally required period. We complete the process of deleting personal data upon user request within 30 business days.
Sharing Information with Third Parties
Mailbet never transfers your personal information to third parties for advertising purposes. Required information may only be disclosed in the case of a court order or a legal request from the Government of Bangladesh. Trusted payment gateways are used for payment processing, and they follow their own privacy policies. Only the minimum information necessary for platform operations is provided to our technology partners. For any sharing of information, we ensure strict contractual agreements and data protection agreements are in place.
Contact & Complaints
For any privacy-related questions or complaints, please contact our support team. We take every complaint seriously and strive to resolve it promptly. Our dedicated team is available 24 hours a day, 7 days a week to assist you. If any changes are made to this privacy policy, they will be clearly announced on the website and registered users will be notified by email. Earning and maintaining your trust is mailbet's foremost goal.
Use the email address above for any privacy-related inquiries.